Supplier recovery is a process that is usually built into a third-party supply contract. Learning to use this component can help your business’s finances, product quality, and customer relations. The process of obtaining this reimbursement is called supplier recovery and SAP ACS Warranty Management software includes a component to facilitate supplier recovery.
However, your business may be entitled to reimbursement for the warranty-related costs if the defect arose from materials or parts from an outside supplier. Design trade-offs, material defects, and manufacturing errors will cause products to fail during the warranty period.